Please note:

The iKnow project has now come to an end. This website will remain live for the near future, and you are welcome to continue using the materials. However, the content is no longer being maintained, and some information will have changed over time.

iKnow content is being redeveloped and updated for inclusion on the new Being Digital website which was launched in October 2012.

You can find out more about the iKnow project and its findings by reading the reports listed below.

Summary Report
Final Report

An estimated 6.4 hours per employee are spent looking for information in the workplace each week in the UK. 37% of the searches prove unsuccessful*.

In financial terms, an estimated £3.7 billion is spent on time wasted looking for information that cannot be found.

It’s a staggering amount, so what can be done about it?

The following activities are examples of training materials which will help you save time in finding, using, and organising information at work.

To find out more, choose a topic from the list on the left.

*DeSaulles, M (2007) “Information literacy amongst UK SME: an information policy gap”; Aslib Proceedings, vol 59, no1 pp68-79